Contact

Privacy Policy

Personal Information Protection Policy

　The KINJIRUSHI Group, including KINJIRUSHI Co., Ltd., KINJIRUSHI Wasabi Co., Ltd, KINJIRUSHI Sales Co., Ltd., KINJIRUSHI Agriculture Co., Ltd., Kaneya Co., Ltd, KINJIRUSHI WASABI INTERNATIONAL CO., LTD, and KINJIRUSHI WASABI EUROPE GmbH (hereinafter referred to as the "Group") prioritizes the importance of protecting personal information entrusted to us by customers, personal information acquired by KINJIRUSHI, and employee information. Under our Privacy Policy, we are committed to appropriately safeguarding personal information.

1. When acquiring personal information, the Group will clearly define its purpose in advance and will not use it for any other purposes. We will not provide or disclose personal information beyond the scope of the consent obtained by the customer.
2. The Group will comply with laws, national guidelines, and other regulations related to personal information protection.
3. The Group recognizes the risks of leakage, loss, or damage to personal information and will implement appropriate preventive and corrective measures.
4. The Group will appropriately and promptly respond to requests and inquiries regarding the disclosure, correction, or suspension of use of personal information.
5. The Group has an internal system in place for personal information protection and continuously improves its initiatives.

Handling of Personal Information

KINJIRUSHI Co., Ltd. (hereinafter referred to as "KINJIRUSHI") discloses the following information in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act").

1. Definition of Personal Information

　Personal information, as defined in KINJIRUSHI's Privacy Policy, refers to data provided by individuals, including customers, to facilitate the smooth operation and management of our services and business. This includes names, addresses, phone numbers, email addresses, and other information that, alone or in combination, can identify a specific individual, as well as information containing personal identification codes.

2. Use of Personal Information

　KINJIRUSHI will use the acquired personal information for the following purposes.
If personal information is collected for purposes not listed below, we will explicitly state the purpose at the time of collection.
If we intend to use personal information beyond the initially stated purpose, we will notify individuals and obtain their consent before proceeding.

2.1. Personal Information Related to Customers
1) Product shipment, customer management, inquiry responses, and other customer support activities
2) Analysis of purchase history and development of new products and services, as well as conducting surveys and product testing
3) Providing information or responding to inquiries regarding related services and products handled by KINJIRUSHI
4) Notifications regarding events, campaigns, and seminars conducted by KINJIRUSHI
2.2. Personal Information Related to Business Partners
1) For business communications, negotiations, and meetings
2) For the fulfillment of various contracts
2.3. Personal Information Related to Job Applicants
1) To provide information on recruitment opportunities
2) To conduct selection and hiring management operations
2.4. Personal Information Related to Employees (Including Former Employees)
1) To manage employment relations in accordance with labor laws
2) To facilitate various communications
2.5. Purpose of Indirectly Acquired Personal Information
1) Personal information of business partners may be indirectly collected through business activities or publicly available information to facilitate business communication, smooth transactions, and legitimate business operations.
2) If we are entrusted with processing personal information from business partners or within KINJIRUSHI, it will be used solely for executing the entrusted tasks.
3) If a third party outside KINJIRUSHI organizes a campaign involving KINJIRUSHI products, we may receive winner information from the campaign organizer to comply with the Act Against Unjustifiable Premiums and Misleading Representations.
4) We may receive personal information about job applicants from employment or career change service providers for recruitment purposes.

3. Joint Use of Personal Data

　KINJIRUSHI may jointly use personal data under the following circumstances. Any other cases will be explicitly stated at the time of acquisition.

3.1. Personal Information of Inquiries
1) Items of Personal Data for Joint Use
Personal data collected during inquiries, including name, address, phone number, email address, and other related information.
2) Scope of Joint Users
All companies within the KINJIRUSHI Group, as specified in the Privacy Policy.
3) Purpose of Use
To facilitate smooth responses to customer inquiries and consultations.
4) Disclosure, Correction Requests, and Complaints Handling Contact
Handled by KINJIRUSHI. Please refer to Inquiries and Complaints Regarding Personal Information Handling and Security Management and Responsible Manager.
3.2. Personal Information of Business Partners
1) Items of Personal Data for Joint Use
Name, address, phone number, and other necessary data for business transactions.
2) Scope of Joint Users
All companies within the KINJIRUSHI Group, as specified in the Privacy Policy.
3) Purpose of Use
To facilitate business communication, smooth transactions, and legitimate business operations.
4) Disclosure, Correction Requests, and Complaints Handling Contact
Handled by KINJIRUSHI. Please refer to Inquiries and Complaints Regarding Personal Information Handling and Security Management and Responsible Manager.
3.3. Personal Information of Job Applicants
1) Items of Personal Data for Joint Use
Name, address, phone number, and other necessary personal data for the hiring process.
2) Scope of Joint Users
All companies within the KINJIRUSHI Group, as specified in the Privacy Policy.
3) Purpose of Use
To facilitate the recruitment process and hiring management.
4) Disclosure, Correction Requests, and Complaints Handling Contact
Handled by KINJIRUSHI. Please refer to Inquiries and Complaints Regarding Personal Information Handling and Security Management and Responsible Manager.
3.4. Personal Information of Employees and Former Employees
1) Items of Personal Data for Joint Use
Name, address, phone number, and other necessary data for labor management.
2) Scope of Joint Users
All companies within the KINJIRUSHI Group, as specified in the Privacy Policy.
3) Purpose of Use
To facilitate labor management operations and business communications.
4) Disclosure, Correction Requests, and Complaints Handling Contact
Handled by KINJIRUSHI. Please refer to Inquiries and Complaints Regarding Personal Information Handling and Security Management and Responsible Manager.

4. Provision of Personal Information to Third Parties

4.1. KINJIRUSHI may outsource personal information handling to external parties when necessary to achieve the intended purpose. In such cases, we will carefully select appropriate contractors, enter into agreements regarding the proper handling of personal information, and provide necessary and appropriate supervision.
4.2. Except as required by law or in the cases listed below, KINJIRUSHI will not provide personal information to third parties without obtaining prior consent from customers.
1) When necessary to protect the life, body, or property of the customer or a third party, and obtaining consent is difficult.
2) When disclosure of personal information is required by a legal order.

5. Provision of Personal Information to Third Parties Overseas

　KINJIRUSHI may provide personal information to KINJIRUSHI Group companies, partners, and contractors located outside Japan. Here is information regarding said third parties overseas.

5.1. Name
KINJIRUSHI WASABI INTERNATIONAL CO., LTD (The United States)
KINJIRUSHI WASABI EUROPE GmbH (Germany)
5.2. Information on Personal Information Protection Systems in the Foreign Country
Please refer to the Personal Information Protection Systems in the Foreign Country
https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku
5.3. Information on Measures Taken by Third Parties for the Protection of Personal Information
The recipients of the information are companies within the KINJIRUSHI Group, and they handle personal information in accordance with the KINJIRUSHI Group's Privacy Policy. For information regarding the measures taken to ensure the continuous implementation of appropriate safeguards (in line with the intent of Japan's Personal Information Protection Act), please contact the disclosure, correction, and complaints handling desk.

6. Management and Prevention of Personal Information Leakage, Loss, and Misuse

6.1. To properly manage personal information, KINJIRUSHI implements the following organizational, technical, human, and physical security measures.
1) We designate a responsible officer for personal information management, clearly define the scope of employees handling personal information, and establish a reporting and communication structure with the responsible officer.
2) We provide regular training for employees on key considerations related to handling personal information.
3) In areas where personal information is handled, we manage employee access, restrict the equipment brought into these areas, and implement measures to prevent unauthorized personnel from viewing personal information.
4) We implement access controls to limit personal information databases and ensure only authorized personnel can access them.
5) If personal information is stored overseas, we ensure compliance with the personal information protection regulations of the relevant country and implement appropriate security management measures.
6.2. KINJIRUSHI strives to maintain personal information that is as accurate and up-to-date as possible.

7. Requests for Disclosure, Correction, etc. of Retained Personal Data

7.1. When a request is made for the disclosure, notification of usage purpose, correction, addition, deletion, suspension of use, suspension of third-party provision, or disclosure of third-party provision records of retained personal data, we will confirm the identity of the individual before proceeding with the request.
7.2. If the individual does not wish to receive direct mail or phone notifications from KINJIRUSHI, we will cease handling the request accordingly.

8. Inquiries and Complaints Regarding Personal Information Handling and Security Management

　For inquiries and complaints regarding KINJIRUSHI's handling of personal information and security management, please contact the following consultation desk.
We will respond to inequities promptly, and in the case of complaints, we will investigate the facts swiftly and address the issue with sincerity.



23F Nadya Park Business Center Building, 3-18-1, Sakae, Naka-ku, Nagoya-shi, Aichi 460-0008
KINJIRUSHI Co., Ltd. General Affairs and Human Resources Department
TEL: +81 52-242-0008

Established: April 1, 2005
Revised: April 1, 2022
Revised: April 1, 2023

[Responsible Manager]
KINJIRUSHI Co., Ltd.
President and CEO: Ryoichi Ishikawa
23F Nadya Park Business Center Building, 3-18-1, Sakae, Naka-ku, Nagoya-shi